top of page

GENIE PADS
VATSALYA WELLNESS PRIVATE LIMITED

Terms & Conditions

Last updated: February 24, 2026

 

These Terms & Conditions govern the use of the Genie Pads website and the purchase of products from the website operated by Vatsalya Wellness Private Limited. By accessing this website, creating an account, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the website.

1. Use of the Website

The Genie Pads website is intended for:

  • Browsing information

  • Creating user accounts

  • Posting reviews and comments

  • Purchasing products

​​

Users must be 10 years of age or above to use this website. Users below this age should use the website under the supervision of a parent or legal guardian.

2. User Accounts

To access certain features, users may create an account.

​

You are responsible for:

  • Maintaining the confidentiality of your login details

  • All activities carried out through your account

​​

We reserve the right to suspend or terminate accounts if we suspect misuse, fraud, or violation of these Terms.

3. Product Information

We make reasonable efforts to display accurate product information, descriptions, and pricing. However:

  • Minor variations in packaging or appearance may occur

  • Information is subject to change without prior notice

​​

Product images are for representation purposes only.

4. Orders and Acceptance

Placing an order on the website constitutes an offer to purchase.

​

We reserve the right to:

  • Accept or reject orders

  • Cancel orders due to pricing errors, stock unavailability, or payment verification issues

​​

Order confirmation does not guarantee acceptance if verification fails.

5. Pricing and Payment

  • All prices are listed in Indian Rupees (INR)

  • Prices are inclusive of applicable taxes

  • Payments are processed through third-party payment gateways

​​

We do not charge any additional convenience or processing fees.

6. Reviews and User-Generated Content

Users may post reviews and comments on the website.

​

By posting content, you confirm that:

  • You are a verified buyer

  • The content is truthful and not misleading

​​

Reviews and comments are not pre-moderated. We reserve the right to remove any content or suspend accounts if:

  • The review is fake or abusive

  • The content violates laws or platform values

  • The user has not purchased the product

​​

Users may delete their own reviews at any time.

7. Cancellations

Orders may be cancelled before shipment.

​

Once an order is shipped, cancellation is not permitted. Returns may be requested after delivery as per the applicable return policy.

8. Shipping and Delivery

  • Standard delivery timeline is 10 to 12 working days for retail orders within India

  • Delivery timelines may vary due to courier operations or external factors

​​

We are not responsible for delays caused by courier partners or force majeure events. However, customers may contact support for assistance.

9. Returns and Refunds

Returns, replacements, and refunds are governed by our Return, Refund & Cancellation Policy.

​

Please refer to that policy for eligibility, timelines, and conditions.

10. Intellectual Property

All content on this website, including:

  • Brand name

  • Logos

  • Text

  • Images

  • Product designs

  • Technology references

are the intellectual property of Genie Pads and may not be copied, modified, or used for commercial purposes without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Genie Pads shall not be liable for indirect, incidental, or consequential damages

  • Liability, if any, shall be limited to the value of the order placed

​​

This includes delays, website unavailability, or external service disruptions.

12. External Links

The website may contain links to third-party websites.


We do not control or endorse the content or practices of such websites.

13. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page.

​

Continued use of the website implies acceptance of the revised terms.

14. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts situated at Bhubaneshwar, Odisha, India. 

14. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts situated at Bhubaneshwar, Odisha, India. 

bottom of page