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GENIE PADS
VATSALYA WELLNESS PRIVATE LIMITED

Privacy Policy

Last updated: February 24, 2026

 

This Privacy Policy describes how Vatsalya Wellness Private Limited, operating under the brand name Genie Pads, collects, uses, stores, and protects personal information when you visit or use our website, place an order, or interact with our services.By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information only when it is necessary to provide our services.

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Information collected during order placement

  • Full name

  • Email address

  • Mobile phone number

  • Shipping address

  • Billing address

This information is required to process orders, deliver products, communicate order updates, and comply with legal and accounting requirements.

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Payment information

Payments on our website are processed through third-party payment gateways. We do not store or have access to your card details, UPI IDs, or bank account information.

2. Period Tracker and Health-Related Tools

Our website offers a free period tracker tool for informational purposes.

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  • The period tracker runs entirely on client-side technology

  • No data entered into the tracker is stored, saved, transmitted, or logged by us

  • We do not collect names, email addresses, phone numbers, age, or health records for using this tool

  • All entered data is automatically cleared once you leave the page

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The period tracker is provided purely for convenience and general awareness.

3. How We Use Your Information

We use personal information only for legitimate business purposes, including:

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  • Processing and fulfilling orders

  • Shipping products and providing delivery updates

  • Customer support and grievance resolution

  • Returns, replacements, and refunds

  • Accounting, invoicing, and statutory compliance

  • Website performance and usage analysis

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We do not collect personal data for unnecessary or unrelated purposes.

4. Communication

After placing an order, we may contact you via email or phone for:

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  • Order confirmation and delivery updates

  • Support-related communication

  • Issue resolution related to your order

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We do not require separate opt-in for such transactional communication.

5. Cookies and Analytics

We use cookies and analytics tools to understand website performance and improve user experience.

Currently, we use:

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  • Google Analytics
    We may add additional analytics or marketing tools such as Meta Pixel in the future.

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These tools may collect non-personal information such as browser type, device information, pages visited, and time spent on the website.

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You can control or disable cookies through your browser settings.

6. Sharing of Information

We do not sell, rent, or trade your personal data.

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We may share limited information only with trusted third-party service providers for operational purposes, including:

  • Shipping and order fulfillment partners

  • Payment gateway providers

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Such third parties are permitted to use the information only to perform services on our behalf and are expected to follow appropriate data protection practices.

7. Data Retention

We retain personal information only for as long as necessary to:​

  • Fulfill orders

  • Process returns or refunds

  • Provide customer support

  • Meet legal, accounting, and regulatory obligations

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Once the purpose is fulfilled, data is securely deleted or anonymized where feasible.

8. Data Security

We take reasonable technical and organizational measures to protect personal information, including:

  • Secure website hosting

  • SSL encryption (HTTPS)

  • Restricted access to administrative systems

  • Secure payment processing through trusted gateways

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While we strive to protect your data, no method of transmission over the internet is completely secure.

9. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data, subject to legal and operational requirements

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To exercise these rights, you may contact us using the details provided below.

10. Contact and Support

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact us at:

Email: geniecares@geniepads.in
Contact Page: https://www.geniepads.in/contact

We aim to respond and resolve concerns within a reasonable time.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.

Continued use of the website after such changes constitutes acceptance of the revised policy.

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